Open Positions

Current Positions AvailableDownload Job Application
Below is a list of the positions we are currently accepting applications for. You can review the details of each position by clicking on the relevant listing.

Please submit applications either via email to jsanders@hsbresort.com or via fax to 830.598.8920.

Leisure Sales Agent

Position: Leisure Sales Agent
Department: Reservations
Status: Full-Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: Six months to one year related experience and/or training

Job Description:

To be accountable for the following aspects of the Leisure Sales day to day operations. To convert incoming calls to definite reservations in a timely and professional manner.  Books all activities for all social member/guest reservations. This is in accordance with the direction and goals that are determined by the Director of Leisure Sales and the management of Horseshoe Bay Resort.

Key Responsibilities:

  • Because of the fluctuating demands of the Resort’s operation, it may be necessary that each Associate perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Associates are expected to help you.  Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc.  All of which go to make up the essential functions of this job.
  • RepresentHorseshoeBay Resort in a professional manner to clients and potential clients at every opportunity.
  • Maintain proper lines of communication with all departments to ensure that all details are communicated.
  • Develop working knowledge of all departments, the Resort, and its amenities.
  • Develop working knowledge of the competition.
  • Properly convey rate and package information within approved limits to maximize and protect overall resort revenue yields.
  • Maintain a clean and organized workspace.
  • Responsible for answering all incoming inquiries and requests.
  • Responsible for booking all accommodations reservations
  • Essential and professional use of telephone service with use of proper telephone etiquette in regards to service industry.
  • Proper and precise tabulation of all reservation bookings and clerical needs thereof.
  • Take advanced activity reservations for all social member/guests. To include but not limited to golf, spa, dining, transportation and tennis.
  • Complete various correspondences when warranted.
  • Continuous training with the property management system and amenities reservations systems.
  • Maintain proper amenity reservation documents to ensure proper communication of amenity bookings and presentation of an accurate itinerary for each social member/guest.
  • Complete appropriate follow up phone calls to confirm amenity reservations.
  • Assist Group Reservation Coordinators with overflow work as deemed necessary.

Hotel In-Room Dining Server

Position: Hotel In-Room Dining Server
Department: Lantana Dining Room
Status: Part-time
Career Level: Entry Level - Must be 18 years of age
Education Required: High School Diploma or GED
Relevant Work Experience: -

Job Description:

Prompt and courteous delivery of all room service orders, maintains positive room service image through all areas of guest contact and through cleanliness of work areas.

 

Key Responsibilities:

  • Develop a complete knowledge of menus, use records, dish and glassware service and utilize that knowledge in the service of the guest.
  • Promote and practice aggressive hospitality.
  • Utilize suggestive selling techniques.
  • Learn and correctly use the Point of Sale equipment and follow procedures.
  • Complete all daily and weekly assigned side work.
  • Participate in daily line-up and menu classes.
  • Attend monthly and training meetings.
  • Practice and actively participate in team work.
  • Check corridors for trays when returning from delivering orders.
  • Clean and breakdown trays in dish area, watching for un-used and clean condiments, salt, pepper, and sugar and return them to room service area.
  • Insure oncoming shift has adequate supply of silverware, trays, napkins, condiments, sugar, salt and pepper, etc.
  • Legible writing.
  • Neat appearance, able to meet standards of appearance.
  • Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel
  • Outgoing personality.
  • Honesty and integrity.
  • Good physical health.
  • Ability to work well with others.
  • Organized, efficient and a fast worker
  • NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be project at all times.

Application Technician

Position: Application Technician
Department: Agronomy
Status: Full-Time
Career Level:
Education Required:
Relevant Work Experience:

Job Description:

The Application Technician performs chemical and fertilizer applications on golf course
properties. The application technician is responsible for reading, understanding and
keeping current with all product labels and Material Safety Data Sheets (MSDS). This
position is also responsible for maintaining product inventories and compiling
preliminary reports of product usage for the golf course agronomist. In addition to
application responsibilities he/she will be empowered to supervise associates below
his/her hierarchy level and make operational decisions at a level specified by the
supervisors.

Key Responsibilities:

  • Performs routine safety inspections on all application equipment.
  • Maintains chemical storage and mixing areas in compliance with county, state, and federal regulations and is responsible for the safety and direction of chemical handlers and/or helpers.

Line Cook

Position: Line Cook
Department: Food & Beverage
Status: Full time
Career Level: Experience - 1-3 years culinary experience
Education Required: High school diploma or General Education Degree (GED) or equivalent combination of education and experience.
Relevant Work Experience: One to three years related experience or training

Job Description:

Perform all methods of cookery, portion control, garnishing of dishes and follow recipes in accordance with standards set forth by The Horseshoe Bay Resort. Follow direction of Resort Executive Chef, Managing Chef and/or Sous Chefs in maintaining the highest standards of food quality, taste and production.

Key Responsibilities:

  • Ensure production of food in a timely manner.
  • Prepare food so that quality, taste and appearance of food is in accordance with HSB Resort standards.
  • Control proper usage and rotation of food.
  • Ensure food quality and appearance on buffet, and plated food, is in accordance with HSB Resort standards.
  • Alert Chef or direct supervisor to any food quality issues that could have an adverse effect on HSB Resort culinary operations.
  • Maintain walk-in coolers and food storage areas on a daily basis.
  • Maintain a neat, clean and sanitary workstation.
  • Ensure work station and all equipment is clean and sanitized prior to the change of shift.
  • Ensure outlined prep is completed in a timely manner for the next shift.
  • Assist other departments as needed.
  • Carry out duties and responsibilities of job as deemed necessary by Resort Executive Chef, Managing Chef or Sous Chef on duty, & as changes occur in work environment and/or workload.
  • Make sound judgment calls and decisions based upon principles set forth by the HSB Resort culinary management team.
  • Operate within established guidelines, policies, standards and constraints set forth by HSB Resort.
  • Perform other job duties as assigned
  • Adhere to all Property and Department standards including Safety Guidelines.

Assistant Grounds Manager

Position: Assistant Grounds Manager
Department: Grounds Maintenance
Status: Full-Time
Career Level: Experienced
Education Required: BS degree (preferred) or Associates degree in horticulture or related field or 5 years experience
Relevant Work Experience: A minimum of 5 years experience grounds maintenance required

Job Description:

The Assistant Grounds Manager assigns and supervises the grounds staff and is entrusted with the environmental responsibility for the application of herbicides, plant protection products, soil amendments, seed and fertilizers according to the recommended rates and label instructions while utilizing best management practices, proven agronomics and approved operating guidelines under the direction of the Grounds Manager

Key Responsibilities:

  • Have a basic understanding of normal agronomic and grounds maintenance practices as dictated by soil, water and tissue tests.
  • Ability to help identify turf grass weeds, insects and disease symptoms and characteristics and understand the proper treatment.
  • When post-application irrigation is required, coordinate the operation and scheduling of the irrigation system with the Grounds Manager and/or the Irrigation Technician.
  • Have a working knowledge of all application products, including fertilizers, pesticides and soil amendments.  Responsible for comprehending and assisting to maintain a current file/library of labels and Material Safety Data Sheets (MSDS) on all products.
  • Oversee all outside contractors scheduled to make custom applications.
  • Responsible for product handling, mixing, package disposal and facility maintenance.
  • Keep accurate and complete application records (including related weather data, irrigation, product, rate, amount used, calibration, applicator, etc.), environmental inspections, and inventories.
  • Properly inspect, use and calibrate the application equipment under the supervision of the Grounds Manager.
  • Continuously inspect the application area and operation of the equipment for uniformity of product application with a keen attention to detail.
  • Assist in orientation and training of application assistants for the purpose of safe, efficient and responsible product storage, handling and mixing, packaging disposal, maintenance of the application equipment and maintenance facility.

Cap Rock Pool Hostess

Position: Cap Rock Pool Hostess
Department: Cap Rock Dining
Status: Part-time
Career Level: Entry Level
Education Required:
Relevant Work Experience:

Job Description:

Cap Rock Grill Hostess is responsible for providing excellent service to our members and guests by ensuring that everyone is greeted with warm, friendly enthusiasm and seated at his/her table in the fastest possible time.  A strong ability to multi-task under pressure is a vital component of this job

Key Responsibilities:

Serve all guests in a prompt and friendly manner.

●  Arrive on time, in uniform, prepared to work.

●  Seat guests in a timely manner

●  Provide general menu knowledge.

●  Be able to stay on feet for 8 hours at a time.

●  Ability to organize and run a wait list.

 

 

Banquet Back Aisle Attendant

Position: Banquet Back Aisle Attendant
Department: Banquets
Status: Full-Time
Career Level: Experienced
Education Required:
Relevant Work Experience: Previous banquet experience, preferably in a resort setting is valued

Job Description:

Ensure prompt, correct delivery of all food items to functions and facilitating communication between departments to deliver exceptional guest service.  Gathering all China, Glass, Silver, and Equipment needed for specific events according to the equipment requested by Banquet Operations to help ensure guest satisfaction.  Organization of equipment in designated storage areas and maintaining cleanliness of equipment and assigned areas.

Key Responsibilities:

  • Daily exchange of information is imperative between the Banquet Captain and Banquet Management, as well as line level associates.
  • Pre-shifts with fellow staff and management for every function
  • Knowing all current/upcoming needs for banquet set up execution
  • Demonstrate knowledge of all banquet set-up procedures
  • Must have understanding on how to read and execute a BEO form
  • Respond to guest needs as requested
  • To ensure superior service and sanitation standards, all table top utensils and banquet equipment must be detailed and presentable prior to every function
  • Adhere to employee standards and company uniform/grooming policies
  • Proper treatment and storage of food/company equipment
  • Inspect back aisle and store rooms for cleanliness and organization
  • Ensure all Banquet Equipment Requisitions are reviewed jointly with Chief Steward, Banquet Captain and Banquet Manager
  • Monthly inventory of all Banquet equipment
  • May assist with other duties assigned
  • TABC required

Cosmetologist

Position: Cosmetologist
Department: Spa
Status: Full Time or Part Time
Career Level: Experience
Education Required:
Relevant Work Experience: Must have state license

Job Description:

The Hair Stylist/Cosmetologist performs professional salon services. They must possess a thorough knowledge of the hair, including a basic knowledge of coloring techniques and hair cutting techniques.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific salon service offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guest including selling retail.  They must hold and maintain a current state license.

Key Responsibilities:

Yacht Club Pool/Lakeside Grill Bartender

Position: Yacht Club Pool/Lakeside Grill Bartender
Department: Food & Beverage
Status: Full time & part time
Career Level: Bartending experience is a plus
Education Required: High school diploma or equivalent, required. Must be TABC certified. Must be Safe serve certified.
Relevant Work Experience: 2 -3 years. MUST be 21 years of age or older.

Job Description:

The Pool/Lakeside Restaurant Bartender is to mix and serve alcoholic beverages using proper service execution, in accordance to the law.

Key Responsibilities:

  • Possess specific knowledge of house wines, beer and liquor selections, up selling where applicable; possess thorough menu knowledge
  • Taking a guest order you are required to perform direct communication with the client; along with proper service execution
  • Adhere to strict drink recipe portion, in regards to law, sanitation, and service excellence represent these standards
  • Requisition liquor and supplies needed; par list must be kept
  • Daily exchange of information is imperative between the Restaurant Manager and Assistant Restaurant Manager, as well as line level associates.
  • Pre-shifts with fellow staff and management
  • Complete daily shift operation report
  • Arrange bar with supplies and condiments to specifications
  • Arrange bottles and glasses to specification
  • Execution of steps of service and company standards
  • Follow labor schedule and work assignments

Yacht Club Pool/Lakeside Grill Dining Room Assistant

Position: Yacht Club Pool/Lakeside Grill Dining Room Assistant
Department: Food & Beverage
Status: Full Time
Career Level: Entry level
Education Required: High School Diploma or G.E.D equivalent
Relevant Work Experience: None required, but experience is preferred.

Job Description:

Maintains sanitation and cleanliness of the restaurant/bar and counter areas.  Also maintains adequate food items and service supplies and resets table in dining room.

Key Responsibilities:

  • Neat appearance with proper clean uniform.
  • Replenish and maintain adequate service supplies and utensils to include, but not limited
  • to:
    • China – proper plates in proper area
    • Glasses – water, ice tea, juice, sodas
    • Coffee mugs or cup and saucers
    • Silverware (cutlery)
  • Replenish and maintain adequate food items and beverages, to include, but not limited to:
    • Coffee
    • Juices
    • Maple syrup in warmer (breakfast)
    • Ice tea machine filled
    • Milk
    • Oatmeal and Cream of Wheat (breakfast)
    • Garnishes
    • Butter balls
    • Cereal boxes
    • Ice
    • Danish, muffins, biscuits and other breads (breakfast shift only)
    • Maintain all dressings and soups
  • M. Keep roll drawer filled, according to business
  • M. Lemon wedges and halves, according to business
  • Actively promote accident prevention by keeping all areas swept and clean, at all times.
  • Use wet floor signs.
  • All counters and shelves cleaned and polished daily.
  • All machines cleaned and sanitized to include, but not to be limited to:
    • Coffee machine
    • Orange juicer machine
    • Ice tea machine
    • Milk machine
  • All refrigerators and reach-ins cleaned.
  • All drains cleaned.
  • Heat strips and service window cleaned.
  • Floor swept and mopped on aisle, hot side and cold side.
  • Complete food store room requisition and store all items in their proper place.
  • Empty all trash cans.
  • Perform extra cleaning, as necessary, and as delegated by the lead utility person.
  • Perform all other duties, as directed by management.
  • Clean up all spills at once, being sure always to use wet floor sign when mopping.
  • Insure floors are mopped one half at a time, leaving a dry walking floor for associates to use.
  • Be certain to mix cleaning chemicals properly, always using the proper chemical for the proper job.
  • Be sure to practice proper lifting techniques in removing trash cans and other heavy objects. Seek help, if necessary. Learn to use equipment properly.
  • Be aware of heat and steam in dish machine area so as to avoid possible burns.

Engineer on Duty 2

Position: Engineer on Duty 2
Department: Engineering
Status: Full time
Career Level: Experienced
Education Required: High School Diploma or G.E.D equivalent.
Relevant Work Experience: The Technician must proficient and have above average skills the following categories: HVAC, Electrical, Mechanical, Plumbing, Pneumatic/Electronic Systems & Controls, Carpentry, Painting & Finish Skills, Kitchen Equipment, Vehicles, Energy Conservation or General Building

Job Description:

HorseshoeBay Resort is seeking an HVAC Technician who is EPA Universal Certified and able to assist Guest in the guest rooms, and internal customers needs throughout the Resort.  Able to handle day-to day work load challenges confidently and able to adjust to multiple demands, shifting priorities and evaluating critical guest rooms and Resort amenities issues and make logical decisions to solve problems.

Key Responsibilities:

  • To keep all equipment in good repair with a minimum of downtime by providing day to day maintenance of the Resort, under the direction of Engineering Management.
  • To continually support and improve engineering services that effectively address problems affecting both guests and associates.
  • To participate in training and instruct other members of the staff by passing along knowledge and skills to assist them in their development and the advancement of your own.
  • To be an independent mechanic, able to analyze problems and to formulate plans to get work done quickly including procurement of materials, parts, etc., and necessary scheduling arrangements with a high degree of quality.
  • Language Skills – Ability to read and interpret documents such as safety rules and information (i.e., Lockout Tagout, MSDS).  Ability to write routine reports, keep logs and correspondence.
  • Horseshoe Bay Resort functions 7 days a week, 24 hours a day.  All associates must realize it may be necessary to move from their accustomed shifts as business demands.  In addition, it is understood that business determines the amount of hours to be worked, and some weeks may be scheduled at less than 40 hours, while other weeks are more than 40 hours.
  • Maintain professional composure in high stress situations in order to make last-minute changes, especially communicating both verbally and in writing with other departments.
  • Always follow all Resort rules and policies
  • Other duties may be assigned.

 

Assistant Golf Professional

Position: Assistant Golf Professional
Department: Golf Operations
Status: Full Time
Career Level: Experience; Must be over 18 years of age; Must have a valid driver's license
Education Required: Must be pursuing membership in the PGA; Must read, speak and write English.
Relevant Work Experience: 2 -3 years experience

Job Description:

Duties of the assistant golf professional include: assisting in operations pertaining to the golf shop & outside service activities, teaching golf clinics and jr. camps, involvement with supervising the member service staff, assisting with physical inventory, ensuring accurate tracking of golf rounds, customer preferences & usage patterns, scheduling tee times and handling customer inquiries. The assistant golf pro will also help with implementing tournaments, working and running events at the Whitewater putting course, running group outings and special events, assist with organizing and maintaining ancillary services such as GHIN, assure timely submission of all reports and other additional duties as required. May be required to run golf events at Whitewater putting course and occasionally work a shift if required.   Is responsible for creating 5 star golf experience.

Key Responsibilities:

Golf Operations:

  • Daily shifts at the golf operations check in desk.
  • Assure all scorecards are input in the GHIN handicap system at the end of each shift.
  • Accurately complete the daily close-out procedure and make daily deposit immediately following the end of shift.
  • Directing the “traffic” that group golf brings and always maintaining one course open for member play
  • Responsible for helping the Director of Golf and Head Professionals with coordinating the play-day’s with the WGA, Lady 9-holer’s, and the HSBR MGA
  • Do monthly golf events calendar to assist golf course maintenance, F&B department and member service staff.
  • Be aware of pace of play on the course throughout the day.  ANY TIME THE PACE OF PLAY GOES BEYOND 4 HOURS AND 45 MINUTES THE DIRECTOR OF GOLF MUST BE INFORMED IMMEDIATELY!
  • It is his job to always stay in constant communication with the agronomy department for course updates and conditions.
  • Read all Event BEO’s to assist, not only golf but the other departments to insure a 5 star experience for our members and guests.
  • Enforce all rules and regulations governing golf course usage
  • Provide golf instruction, clinics, golf schools, and golfer development programs for all customer segments
  • Operate POS system, Tournament software, and handicap software (GHIN) and continue to be aware of updates in these systems.
  • Help build the member services weekly schedule with the member service supervisor.

Retail Sales:

  • Manage daily inventories, stock, up sell provide product knowledge.
  • Be responsible and accountable for period end physical inventories that are done at the direction of the Retail Merchandise Manager.

Banquet Server

Position: Banquet Server
Department: Banquets
Status: Full-Time
Career Level: Entry level
Education Required: High School Diploma or G.E.D equivalent preferred, but not required
Relevant Work Experience: At least 6 months

Job Description:

Banquet Servers are responsible for the execution of proper service of a banquet function, breakdown and resets.

Key Responsibilities:

  • Take and execute direction from Banquet Captains
  • Pre-shifts with Banquet Captain and Banquet Servers for every function
  • Responsible for the setting up of the function rooms, coffee breaks, buffets and bars as needed using a BEO as reference
  • Demonstrate knowledge of all banquet set-up procedures
  • Must have understanding on how to read and execute a BEO form
  • Make sure all meeting rooms are set accordingly to BEO’s and are clean and tidy at all times.
  • Execution of steps of service and company standards
  • Daily inspection of banquet hallways, meeting rooms, store rooms and public areas, for organization and cleanliness

Painter

Position: Painter
Department: Engineering
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 2 to 5 years experience

Job Description:

Horseshoe Bay Resort is seeking a painter/ assistant be  able to handle day-to day work load challenges confidently and able to adjust to multiple demands, shifting priorities and evaluating critical guest rooms and Resort amenities issues and make logical decisions to solve problems.

Key Responsibilities:

  • Apply paint to surfaces including canvas, walls, floors, doors, and cabinets.
  • Paint landscapes, portraits, and abstract art using oil-based paints or other kinds of paint.
  • Mix, match, and apply paint, varnish, shellac, enamel, and other finishes.
  • Scrape, sandpaper, prime, or seal surfaces prior to painting.
  • Clean walls to ensure proper adherence.
  • Cover surfaces with cloth or plastic to ensure protection.
  • Calculate amounts of required materials and estimate costs.
  • Fill cracks, holes, and joints with caulk, putty, plaster, or other fillers, using caulking guns or putty knives.
  • Erect scaffolding, movable and immovable staging and various rigging to gain access to difficult areas; moves furniture and equipment as necessary.
  • Remove fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
  • Apply several coats according to paint directions.
  • Tape off areas when needed.
  • Apply touch ups or second coats.
  • Remove paint splatters when finished.
  • Clean up all equipment, including brushes and spray guns.
  • Utilize spray guns for large jobs.
  • Work on ladders to reach high ceilings or walls.
  • The employee must regularly lift and/or move up to 10 pounds.
  • The employee must frequently lift and/or move up to 50 pounds.
  • The employee must occasionally lift and/or move up to 100 pounds.
  • Must have neat and clean overall appearance.
  • Must be able to walk and sit as a daily routine.
  • Must be able to ascend/descend stairs as a daily routine.
  • Must be able to communicate and disseminate information accurately, either written or verbally, with the general public or associates.
  • Must be able to comprehend reading materials, speak, read and write English.
  • Ability to work alone without supervision.
  • High School Certificate with emphasis in Technical Trades.
  • Must have and maintain a valid drivers license.
  • Must be able to interact with co-workers and have a sense of TEAM.

Waters Attendant

Position: Waters Attendant
Department: Waters
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

This position is responsible for maintaining the cleanliness of all homes and sleeping areas in the condominiums; entry doors, interior and exterior balcony windows and outdoor furniture. Storage and maintenance of housekeeping carts and secure the equipment at the end of the day. Any additional responsibility of cleaning when necessary.

Key Responsibilities:

  • Cleaning the interior of condos in their entirety starting at the front door to the balcony
  • Sweeping patio/balconies of condos, cleaning balconies and balcony furniture, glass doors and door frames
  • Maintaining carts, inventory and equipment
  • Securing all property of Horseshoe Bay Resort and maintaining store rooms
  • Reporting damage from guests, missing inventory or damaged inventory/equipment

Server

Position: Server
Department: Yacht Club and Lantana
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 2 to 3 years experience

Job Description:

To greet and serve the guest in accordance with Horseshoe Bay Resort standards of beverage quality, presentation and sanitation, and in a gracious and professional manner. Display aggressive hospitality through positive personality with both guest and co-workers. Take pride in all facets of service, to include quality, appearance, cleanliness, for self and the dining room.

Key Responsibilities:

  • Perform direct communication/hospitality procedures with all guests daily.  Your interactions are very important and communication is vital.
  • Pre-shifts with fellow staff and management for all restaurant operations
  • Follow labor schedule and work assignments
  • Properly set all tables and stations; follow appropriate set-up checklist; take guest orders
  • Serve all food and beverage items in a timely manner
  • Complete daily shift operation report
  • Communicate all special guest requests to kitchen
  • Detail every table and menu before each meal period
  • Assist with bussing tables
  • Must have understanding on how to read and execute a BEO form
  • Possess thorough food, wine/cocktail menu
  • Exercise a positive attitude and warm hospitality image
  • Must be TABC and Safe-Server certified

Lantana Server

Position: Lantana Server
Department: Lantana
Status: Part-time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

To greet and serve the guest in accordance with Horseshoe Bay Resort standards of beverage quality, presentation and sanitation, and in a gracious and professional manner. Display aggressive hospitality through positive personality with both guest and co-workers. Take pride in all facets of service, to include quality, appearance, cleanliness, for self and the dining room.

Key Responsibilities:

  • Follow all Horseshoe Bay Resort policies and procedures.
  • Comply with the “clean as you go” policy.
  • Report to work on time and in proper uniform.
  • Report to work complying with all appearance standards.
  • Be aware of work schedule.
  • Follow associate meal schedule.
  • Work as a TEAM.
  • Follow safety procedures and policies to ensure a safe working environment.
  • Honor all work-related requests made by a manager or supervisor, which may or may not be outside normal duties, to ensure guest satisfaction.
  • Check out with immediate supervisor before leaving the work area.
  • Check station assigned, prior to opening, for cleanliness of tables and chairs, proper setup of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware.
  • Have necessary equipment to work with: tray, pen, bus towel, corkscrew, etc.
  • Do all necessary opening and closing side work, as per side work schedule.
  • Be aware of daily specials, soups, drinks and “86″ items.
  • Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way. Know the use records.
  • Be able to handle station assigned to you. Remain on your station, unless serving a guest.
  • Be able to operate the point of sale equipment. No voids without supervisor’s written approval.
  • Follow procedures and policies for self-cashiering, to include responsibility for explaining over/short discrepancies, where applicable.
  • Follow procedures to take guest’s order; write legibly on check, order and pick up food as applicable.

Know proper beverage, liquor and wine service.

Member Services

Position: Member Services
Department: Golf Operations
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

As a member of the member services team you will be responsible for tending to the members and their guests on a daily basis.  This will take place during their entire time on the property for that day.  

Key Responsibilities:

  • The opening staff is responsible for bringing carts from the barn to the parking lot in a sufficient number to provide for member and guest play until early afternoon. Carts must be clean and fully stocked before presenting to a member or resort guest.
  • Load golf clubs from vehicle to the golf cart. Be careful not to damage the vehicle or the golf clubs when loading the cart. Before leaving the member or guest, double check the cart to make sure all items are stocked as they should be: scorecard, pencil, towels, full sand bottles, ice, and water.
  • Anticipate the needs of the member or guest. Help them with directions, special needs, etc.
  • Take the used cart back to the cart barn. Remove all trash and dirty towels from the cart. Empty the cooler.
  • Thoroughly wash the cart with the power washer. Pay close attention to the wheel wells, floor mat and ‘glove’ compartments. Wipe down the cart.
  • Stock the cart with a scorecard, pencil, 2 towels and 2 full sand bottles. All carts should be stocked before plugging into the charger.
  • Make sure the cart is parked in its proper row and the charger plugged in.

Beverage Cart Attendant

Position: Beverage Cart Attendant
Department: Golf Operations
Status: Full Time
Career Level: Entry Level
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

Beverage Cart Attendant is responsible for driving beverage cart on golf courses selling snacks, soft drinks, beer, liquor and tobacco in a friendly and energetic manner.

Key Responsibilities:

  • Serve all guests in prompt and friendly manner.
  • Arrive on time, in uniform, prepared to work.
  • Handle all sales on course, including delivery of grill items ordered.
  • Stock and prepare cart each day – beer, wine, mixers, paper goods, fruit, premade sandwiches, tobacco, etc.
  • Count all alcohol taken out and all alcohol sold.
  • Collect payment information for each item sold.
  • Clean cart each evening. Empty trash. Wash and Shine.
  • Turn in balanced paperwork every evening.
  • Remove all trash from storage areas.
  • The employee must be TABC certified and knowledgeable about Texas laws regarding safe serving.
  • The employee must have valid Texas Driver’s License.
  • The employee must regularly lift and/or move up to 10 pounds.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Must have neat and clean overall appearance.
  • Must be able to walk as a daily routine.
  • Must be able to ascend/descend stairs as a daily routine.
  • Must be able to communicate and disseminate information accurately, either written or verbally, with the general public or associates.
  • Must be able to comprehend reading materials.
  • Ability to work flexible hours.

Sous Chef

Position: Sous Chef
Department: Food and Beverage
Status: Full Time
Career Level: Experienced
Education Required: 2 year degree from an accredited university
Relevant Work Experience: 4 years experience in the culinary, food and beverage, or related profession.

Job Description:

The Sous Chef is responsible for planning and directing food preparation in a kitchen.  This will involve a large degree of supervising other kitchen associates as well as solving problems that arise in the kitchen and seize control at a moment’s notice.  The Sous Chef will also be responsible for effectively disciplining underperforming associates as well as provide solid constructive feedback encouraging associates to go above and beyond the expectations of the Exec Chef.  Sous Chef may also be responsible for scheduling kitchen associates.

Key Responsibilities:

  • Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Sets a positive example for guest relations.
  • Ensures associates understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
  • Maintains purchasing, receiving and food storage standards.
  • Ensures compliance with food handling and sanitation standards.
  • Performs all duties of kitchen managers and associates as necessary.
  • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
  • Ensures Horseshoe Bay Resort policies are administered fairly and consistently.
  • Assists Executive Chef with all kitchen operations.
  • Recognizes superior quality products, presentations and flavor.
  • Empowers associates to provide excellent customer service.
  • Strives to improve service performance.
  • Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations.
  • Follows proper handling and right temperature of all food products.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Participates in the associate performance appraisal process, providing feedback as needed.
  • Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns.
  • Brings issues to the attention of the department manager and Human Resources as necessary.
  • Recognizes success performance and produces desired results.
  • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance.
  • Trains associates in safety procedures.
  • Operates and maintains all department equipment and reports malfunctions.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.
  • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartment).
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Checks the quality of raw and cooked food products to ensure that standards are met.
  • Assists in determining how food should be presented and creates decorative food displays.
  • Maintain proper associate uniform standards and footwear which is slip and oil resistant, enclosed toe and heel.

Receiving Clerk

Position: Receiving Clerk
Department: Food and Beverage
Status: Full Time and Part Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years experience in hotel/resort shipping and receiving.

Job Description:

Shipping and receiving, storing product, cleaning storage areas, maintaining product quality, reporting to Executive Chef and Food & Beverage Purchasing Manager.

Key Responsibilities:

  • Verifies and keeps records on all incoming and outgoing packages.
  • Prepares items for shipment
  • Records and identifies information and counts of incoming and outgoing packages.
  • Verify information on all outgoing packages for shipment.
  • Prepares all packages for shipment.
  • Prepares shipping labels and affix to packages for outgoing shipping of packages.
  • Assemble containers as needed.
  • Notifies Departments when packages are received.
  • Maintaining an inventory of needed shipping supplies.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Pastry Cook

Position: Pastry Cook
Department: Food and Beverage
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 4 years experience

Job Description:

Exhibits baking and decorating talents by personally performing tasks in preparing quality and consistent pastries for all areas.  Able to follow standard recipes and daily production. Must ensure sanitation and food standards are achieved

Key Responsibilities:

  • Knowledgeable on the fundamentals of pastry techniques and excellent plate presentations.
  • Ensure pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Ensures compliance with all local, state and federal (OSHA, ASI and Health Department) regulations.
  • Sets a positive example for guest relations.
  • Establishes and maintains open, collaborative relationships with associates.
  • Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
  • Ensure we are properly working with supplies and manage inventories according to budget.
  • Strives to improve service performance.

Cook

Position: Cook
Department: Food and Beverage
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: Prefer experience with culinary background; minimum of 2 years as well as in a Country club setting.

Job Description:

Responsible for safe, exceptionable food. Must have Serv Safe Certification, ability to read and follow recipe to perform functions per resort Executive Chef and Manager of Grill.   Represent the food production on a daily basis.  Effectively operates the cook’s station.  Ensure that all food is ready on time.  Maintain food quality and service in accordance with standardized company recipes and procedures.

Key Responsibilities:

  • Pulls all food needed for daily production from walk-in cooler and utilizes all leftovers as per standard operating procedures and with direction from supervisor.
  • Checks the daily use records with supervisor to makes sure that estimates are filled in correctly and production is following these estimates as closely as possible.
  • “Bring up” complete restaurant menu
  • Remain in kitchen area at all times and in the event of the completion of the work for the day, plan for the next day.
  • Maintains good housekeeping in the entire prep area, kitchen, walk-in freezers/coolers.
  • All foods under refrigeration must be properly identified, covered and dated.
  • Adheres to all company policies and departmental standard operating procedures.

Front Desk Agent

Position: Front Desk Agent
Department: Front Desk
Status: Full-Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by adhering to guidelines and procedures.

Key Responsibilities:

  • Responsible for the efficient and professional running of the front desk, including relationships with other departments.
  • Report to work on time, in proper and clean uniform, including name tag.
  • Handle all cash duties according to hotel policies, procedures internal rules and standards.  Conform to cash handling procedures at all times.
  • Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
  • Get a daily briefing about events to effectively deal with all foreseen situations on a daily basis.
  • Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
  • Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
  • Perform guest registration and room assignment and accommodate special requests of all customers.
  • Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings.)  Know how to handle safe deposit boxes.
  • Handle mail and messages properly and on a confidential basis.
  • Ensure the cleanliness of the front desk and back office area at all times.  Utilize spare time for cleaning.  Keep computer equipment clean at all times.
  • Assist all guests in problems and questions as required.  Ensure that all guest problems are resolved.
  • Assist fellow associates in their jobs to ensure that all jobs are done on time.
  • Use your PMS password with discretion; log off the terminal when leaving the area.
  • Ensure proper credit when checking out guests and provide the guests with a 0 balance invoice.
  • Handle late charges according to the procedure.
  • Bank out at the end of the shift by following procedures strictly.
  • Report any unusual occurrences or requests to the manager.
  • At all times, strive to represent Horseshoe Bay Resort in the most professional manner.
  • Stand alert at all times, greet guests immediately and offer assistance before the Guest needs to ask.  Focus you total attention to the customers.
  • Be familiar with the AM, PM and Graveyard shift daily checklists to ensure smooth daily operations.
  • Maintain safety by adhering to safety policies; be responsible to report all accidents immediately.  Support all safety programs.  Ensure that proper safety instructions are given before operating any equipment.

Steward

Position: Steward
Department: Stewarding
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

To clean, transport and store all china, glassware and silverware.  Maintain cleanliness in all kitchen areas and back dock.

Key Responsibilities:

  • Maintain sanitation and cleanliness of all areas of the dish room, kitchen aisle, and dock area.
  • Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures.
  • Empty trashcans and wash inside and outside.
  • Thoroughly clean dock area and dumpster.
  • Break down dish machine and clean inside and outside.
  • Clean all breakdown tables.
  • Clean tile walls and baseboards.
  • Clean freight /service elevator.
  • Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Cap Rock Cook

Position: Cap Rock Cook
Department: Food and Beverage
Status: Part-time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

Responsible for safe, exceptionable food. Responsible for all H.A.C.C.P. forms to be completed each day.  Represent the food production on a daily basis.  Effectively operates the cook’s station.  Ensure that all food is ready on time.  Maintain food quality and service in accordance with standardized company recipes and procedures.

Key Responsibilities:

  • Pulls all food needed for daily production from walk-in cooler and utilizes all leftovers as per standard operating procedures and with direction from supervisor.
  • Checks the daily use records with supervisor to makes sure that estimates are filled in correctly and production is following these estimates as closely as possible.
  • “Bring up” complete restaurant menu
  • Remain in kitchen area at all times and in the event of the completion of the work for the day, plan for the next day.
  • Maintains good housekeeping in the entire prep area, kitchen, walk-in freezers/coolers.
  • All foods under refrigeration must be properly identified, covered and dated.
  • Adheres to all company policies and departmental standard operating procedures.

Line Technician

Position: Line Technician
Department: Airport and Jet Center
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

The Horseshoe Bay Resort Jet Center is seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Line Service Technician (LST).  Corporate aviation continues to be a viable means of travel for many who do not like the long lines and delays often times encountered with the airlines and many corporations are now leasing or purchasing their own private aircraft.  Our Line Service Technicians provide the ground handling services for these aircraft.

Key Responsibilities:

  • parking and fueling aircraft.
  • providing, and adhering to, quality control standards on equipment.
  • maintaining our hangars to meet the high standards of our customer base.
  • must have good computer skills.
  • good verbal and written communication skills required.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Laundry Attendant

Position: Laundry Attendant
Department: Housekeeping
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

This position assists in the daily operations of the Laundry consisting of processing of all linen for the Hotel and the Resort.

Key Responsibilities:

  • Know and perform all stages of linen processing.
  • Assist in maintaining inventory controls.
  • Inspect articles to determine methods of specific cleaning requirements.
  • Inspect finished laundered articles to ensure conformance to standards.
  • Observe operation of machines and equipment to detect possible malfunctions.
  • Report any observations of issues with equipment to Supervisor ASAP.
  • Follow directions.
  • Work productively, stay busy, minimal socializing.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Room Attendant

Position: Room Attendant
Department: Housekeeping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

The Room Attendant is responsible for maintaining the overall cleanliness of the Resort/Hotel.  This person is to be hands on with the day to day operations of the Housekeeping Department.

Key Responsibilities:

  • Follow directions of Housekeeping Supervisor/Crew Leader/QA.
  • Maintain confidentiality.
  • Cleaning of facilities following standard operating procedures.
  • Communicating problems and needs to Housekeeping Supervisor.
  • Maintaining equipment.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Summit Rock Bartender

Position: Summit Rock Bartender
Department: Food and Beverage
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

The Summit Rock Bartender is responsible for providing excellent service to our members and guests, preparing drinks as requested. Resort wide cocktails are to be made using recipe provided.

Key Responsibilities:

  • Serve all guests in prompt and friendly manner.
  • Arrive on time, in uniform, prepared to work.
  • Handle all bar tickets through MICROS order system.
  • Must possess knowledge of spirits, beer, wine and current trends and cocktail recipes.
  • Stock and prepare bar each day – beer, wine, mixers, paper goods, fruit, etc.
  • Be able to stay on feet for 8 hours at a time.
  • Monitor inventory and upcoming events.
  • After last guest leaves, clean lounge area.
  • Lock bar area and return keys & paperwork to MOD.

Groundskeeper

Position: Groundskeeper
Department: Landscaping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

A Groundskeeper is the introductory level Grounds position and performs routine manual labor involved with grounds and landscape maintenance; semi-skilled grounds construction and maintenance work; operate small power equipment like blowers, edgers, string trimmers and rotary walk mowers; and occasionally work in an environment involving larger equipment like tractors, loaders and deck mowers.  A Groundskeeper will continually undergo and be exposed to training and development.

Key Responsibilities:

  • Because of the fluctuating demands of the resort’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you.  Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Must posses a keen eye for detail and an ability to work with the supervisory staff.
  • Safely operate mowers, hedge trimmers, string trimmers, edgers, chain saws and small hand tools in performing job assignments.
  • Edge along all curbs, sidewalks and hardscapes as directed by supervisory staff.
  • Walk-mow lawn areas and all areas as identified by supervisory staff.
  • Shovel sand, gravel and/or mulch as directed.
  • Hand remove weeds as directed by supervisor.
  • Operate a backpack or hand held blower for debris clean-up as prescribed by supervisor.
  • Pick-up, empty and remove debris and trash.
  • Participate in landscape projects such as trimming shrubs, plants, and trees; installing plant materials; mulching; overseeding; greenhouse maintenance and seasonal activities, and any miscellaneous landscape related tasks identified by supervisory staff.
  • Maintain fuel and fluid levels for all types of equipment used on a daily basis.
  • Report all equipment problems or failures to his/her supervisor or a mechanic immediately.
  • Refuel and clean all equipment upon completion of assignment on a daily basis.
  • Return all equipment to the designated area upon completion of the task.
  • Keep the equipment storage areas clean and orderly.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Yacht Club Cook

Position: Yacht Club Cook
Department: Food and Beverage
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: 1 to 2 years

Job Description:

Responsible for safe, exceptionable food. Responsible for all H.A.C.C.P. forms to be completed each day.  Represent the food production on a daily basis.  Effectively operates the cook’s station in the prep kitchen.  Prepares the complete line of lunch and/or dinner set up and establishes an adequate par for the set up.  Ensure that all food is ready on time.  Maintain food quality and service in accordance with standardized company recipes and procedures.

Key Responsibilities:

  • Pulls all food needed for daily production from walk-in cooler and utilizes all leftovers as per standard operating procedures and with direction from supervisor.
  • Checks the daily use records with supervisor to makes sure that estimates are filled in correctly and production is following these estimates as closely as possible.
  • “Bring up” complete restaurant menu
  • Remain in kitchen area at all times and in the event of the completion of the work for the day, plan for the next day.
  • Maintains good housekeeping in the entire prep area, kitchen, walk-in freezers/coolers.
  • All foods under refrigeration must be properly identified, covered and dated.
  • Adheres to all company policies and departmental standard operating procedures.

Lantana Bartender

Position: Lantana Bartender
Department: Lantana
Status: Part-time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

To serve our guests in accordance with the Resort’s standards of food and beverage quality, presentation and sanitation, in a gracious and professional manner. To display aggressive hospitality and professionalism with guests, management and co-workers. To take pride in all facets of service, quality, appearance, cleanliness, for self and for area of responsibility. To serve our guests through the front bar and via servers in the service area.

Key Responsibilities:

  • Pick up bar bank and guest checks from prescribed area.
  • Assist bar attendant in setting up bar, unlocking liquor, icing, glassware, juices and garnishes.
  • Accept drink orders from servers in proper calling order to keep bar service at optimum level of service for our guests.
  • Red-line all drink orders, checking for correct prices. No drinks to be made without pre-rung guest check.
  • Total compliance with conditions as outlined in Beverage Service Personnel Work Agreement.
  • Follow proper procedures for guest handling, i.e., CIA lists, credit card procedures, house charges, cash transactions. Self-cashiering is a great responsibility, and you are responsible for your checks.
  • All cocktails are to be made in accordance with the Resort’s standard beverage recipes and/or Old Mr. Boston Guide, using the standard jigger at all times.
  • Be able to operate electronic cash register POS that is currently in use. No voids or deletions without prior management approval.
  • Check out with manager or supervisor or host/ess prior to leaving; complete tally sheets and deposit bank with same.
  • Day bartender will receive and check liquor against previous night’s requisitions. Any discrepancies with the receiving order will be brought to the attention of the beverage manager. Night bartender will requisition liquor in accordance with the posted par sheets.
  • At no time leave the bar area unless properly relieved by a manager, supervisor or another bartender.
  • Assist night bar attendant with mopping floors, emptying trash cans and general sanitation, to include speed rails, counters, melting ice in bins and wiping all stainless.
  • Have available the Resort beverage recipes, beverage department standard operating procedures and sanitation checklist.
  • Check and have stock on credit card forms and register tape.
  • Night bartender will be responsible for bar security in area of responsibility.
  • Bartenders are never allowed to add gratuities to a check without approval of guest or management.
  • Perform any other duties as prescribed by beverage department management.

Nail Technician

Position: Nail Technician
Department: Spa
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: Current License Required
Relevant Work Experience:

Job Description:

The nail technician performs professional nail, hand and foot treatments.  They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish.  They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guest including selling retail.

Key Responsibilities:

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
  • Be flexible with the schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
  • Actively promote home care programs, meeting minimum retail sales goals.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work and properly clean and restock work area as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Possess ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.

Registered Massage Therapist

Position: Registered Massage Therapist
Department: Spa
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: Current License Required
Relevant Work Experience:

Job Description:

The Massage therapist administers professional massage and body treatments to our guests.  They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guest including selling retail.

Key Responsibilities:

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Be flexible with the schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products offered.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work, properly clean, and restock room as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Handle guests’ questions and concerns professionally and courteously
  • Provide accurate, appropriate, and immediate responses to all requests by guests.
  • Possess the ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Greenskeeper

Position: Greenskeeper
Department: ​Agronomy
Status: 5 days per week and weekend assignments as scheduled
Career Level: Entry Level
Education Required:
Relevant Work Experience:

Job Description:

The Greenskeeper position is the introductory level golf course position and performs routine manual labor involved in golf course maintenance, does semi-skilled grounds construction and maintenance, operates small hand-powered equipment, rakes and shovels sand bunkers, may be assigned responsibility for the care and maintenance of several designated holes on the golf course and does related work as assigned.

Key Responsibilities:

  • Operates mowers and string trimmers in mowing and trimming greens, aprons, tees, around trees, fence lines, banks and hillsides; edges cart paths; edges, rakes and maintains sand bunkers.
  • Maintains ball washers; replaces tee towels and flags when needed; removes debris; sands and seeds tee and drop area divots; and cleans flower beds.
  • Maintains fuel and fluid levels for all types of equipment on a daily basis; reports equipment problems or failure to the mechanic or supervisor immediately.
  • Returns all equipment used by them to the designated location at the maintenance facility and cleans the maintenance areas.
  • Helps in project work; assists in the construction of new greens, tees and fairways, grades and prepares soil base, lays sod and seeds tees, greens and fairways.
  • May be asked to operate mowers or other light equipment.
  • Performs other duties as directed by his/her supervisor.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months.