Open Positions

Current Positions AvailableDownload Job Application
Below is a list of the positions we are currently accepting applications for. You can review the details of each position by clicking on the relevant listing.

Please submit applications either via email to jsanders@hsbresort.com or via fax to 830.598.8920.

Application Technician

Position: Application Technician
Department: Agronomy
Status: Full-Time
Career Level:
Education Required:
Relevant Work Experience:

Job Description:

The Application Technician performs chemical and fertilizer applications on golf course
properties. The application technician is responsible for reading, understanding and
keeping current with all product labels and Material Safety Data Sheets (MSDS). This
position is also responsible for maintaining product inventories and compiling
preliminary reports of product usage for the golf course agronomist. In addition to
application responsibilities he/she will be empowered to supervise associates below
his/her hierarchy level and make operational decisions at a level specified by the
supervisors.

Key Responsibilities:

  • Performs routine safety inspections on all application equipment.
  • Maintains chemical storage and mixing areas in compliance with county, state, and federal regulations and is responsible for the safety and direction of chemical handlers and/or helpers.

Line Cook

Position: Line Cook
Department: Food & Beverage
Status: Full time
Career Level: Experience - 1-3 years culinary experience
Education Required: High school diploma or General Education Degree (GED) or equivalent combination of education and experience.
Relevant Work Experience: One to three years related experience or training

Job Description:

Perform all methods of cookery, portion control, garnishing of dishes and follow recipes in accordance with standards set forth by The Horseshoe Bay Resort. Follow direction of Resort Executive Chef, Managing Chef and/or Sous Chefs in maintaining the highest standards of food quality, taste and production.

Key Responsibilities:

  • Ensure production of food in a timely manner.
  • Prepare food so that quality, taste and appearance of food is in accordance with HSB Resort standards.
  • Control proper usage and rotation of food.
  • Ensure food quality and appearance on buffet, and plated food, is in accordance with HSB Resort standards.
  • Alert Chef or direct supervisor to any food quality issues that could have an adverse effect on HSB Resort culinary operations.
  • Maintain walk-in coolers and food storage areas on a daily basis.
  • Maintain a neat, clean and sanitary workstation.
  • Ensure work station and all equipment is clean and sanitized prior to the change of shift.
  • Ensure outlined prep is completed in a timely manner for the next shift.
  • Assist other departments as needed.
  • Carry out duties and responsibilities of job as deemed necessary by Resort Executive Chef, Managing Chef or Sous Chef on duty, & as changes occur in work environment and/or workload.
  • Make sound judgment calls and decisions based upon principles set forth by the HSB Resort culinary management team.
  • Operate within established guidelines, policies, standards and constraints set forth by HSB Resort.
  • Perform other job duties as assigned
  • Adhere to all Property and Department standards including Safety Guidelines.

Buyer

Position: Buyer
Department: Purchasing
Status: Full-Time
Career Level: Experienced
Education Required:
Relevant Work Experience:

Job Description:

The Buyer is responsible for ordering food items for the entire property.

Key Responsibilities:

  • Responsible for ordering of all food items based on needs for the entire operation, including banquets; adjusting these figures as often as the flow of business dictates under the guidance of the sous chef at all times.
  • Establish sources of procurement as approved by food and beverage director (these vendors being approved on the basis of their availability to comply with our company standards of quality, specification and delivery).
  • Request and receive competitive bids from these purveyors as scheduled and maintains up-to-date price information for ready departmental reference. Prices are constantly reviewed and purchases are made exactly to specification.
  • Receive and inspect all deliveries to ensure daily compliance with all specifications, returns merchandise which is not acceptable and makes credit notation.
  • Review all invoices prior to payment to ensure correct pricing from each purveyor.
  • Maintain proper inventory levels as commensurate with expected need, emergency capability, security control and storage availability. Notifies executive chef of any anticipated shortages/overages.
  • Maintain permanent pricing records for later reference.
  • Record daily ordered items in purchases log.
  • Constantly spot check walk-ins and freezers to ensure that inventories are maintained at adequate levels; food is rotated on first in first out basis.
  • Ensure availability of food in consideration of advance preparation needs and time scheduling.
  • Prevent delays and run-outs.
  • Date all stock prior to placing it into walk-ins, walk-in freezer and dry good store room.
  • Maintain good housekeeping practices in all walk-in boxes, walk-in freezer and dry goods store room.

Event Services Houseman

Position: Event Services Houseman
Department: Conference Service
Status: Full-Time
Career Level: Experienced
Education Required:
Relevant Work Experience: • Previous banquet set-up experience, preferably in a resort setting is valued.

Job Description:

Banquet Housemen are responsible for the execution of proper set-up of a banquet function, breakdown and resets, with minimal supervision.  Banquet Housemen may be called on to perform other banquet duties as needed.

Key Responsibilities:

  • Responsible for the setting up of the function rooms, coffee breaks, buffets and bars as needed using a BEO as reference and are clean after every function
  • Knowledge of various types of equipment and set up styles used in meeting rooms
  • Must have understanding on how to read and execute a BEO form
  • Respond to guest needs as requested
  • May be asked to perform other banquet duties as needed
  • Daily inspection of banquet hallways, meeting rooms, store rooms and public areas
  • Pre-shifts with fellow staff and supervisor for every function
  • Daily exchange of information is imperative between the Banquet Captain and Manager, as well as line level associates.

Golf Administrative Assistant

Position: Golf Administrative Assistant
Department: Golf Ops
Status: Full-Time
Career Level: Experienced
Education Required: High school diploma or equivalent experience
Relevant Work Experience:

Job Description:

Responsible for all administrative functions of the Golf operation.   

Key Responsibilities:

General Duties:

  • Perform office functions: answer phones and relay messages, filing, office supplies, scheduling, make travel arrangements, route and prepare mail.
  • Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms control, budgetary requirements, and implementing changes
  • Coordinate maintenance of office equipment.
  • Provide information by answering questions and requests.
  • Resolve administrative problems and inquiries.
  • Prepare written responses to routine inquiries.
  • Open, sort and distribute incoming correspondence.
  • Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
  • Coordinate and maintain records for staff, telephones and petty cash.
  • Other administrative duties as assigned.
  • Handle details of a confidential nature.
  • SMS- trainer and supervisor

 

Director of Engineering

Position: Director of Engineering
Department: Engineering
Status: Full-Time
Career Level: Experienced
Education Required: Bachelor’s degree; preferably in Applied Engineering or equivalent.
Relevant Work Experience: • Minimum 5 years experience as an Engineering Manager in a full-service resort including numerous amenities.

Job Description:

Functions as strategic leader of the resort Engineering department, with overall responsibility of facilities and plant maintenance, repair and construction.

Key Responsibilities:

  • Duties include overall operations of the Engineering department, including facilities and ground maintenance, construction, and utilities.
  • Develop, coordinate and maintain an effective planned preventive maintenance system for the entire resort buildings, grounds and utility systems.
  • Responsible for the training and development of skilled work force. Schedule the workload to efficiently and economically meet work responsibilities and for training of employees.
  • Establish and maintain methods and procedures for notification of work schedules to Directors and management staff. Establish priority and coordinate department trades and functions to accomplish emergency and routine work activities.
  • Maintain effective means of receipt and dispatch of maintenance and service calls reported form throughout the resort. Establish and maintain logs, records, etc. necessary to maintain positive control of flow and progress of the work. Coordinate all record and reporting systems in a manner to interface with appropriate electronic data systems.
  • Supervise employees in accordance with State, Federal and Resort policies, including but not limited to, recruitment, discipline, performance evaluation and termination.
  • Manage requisition, inventory control and maintenance of department equipment and supplies.
  • Act as liaison with federal, state, and local agencies, companies and contractors, and members of the resort community on all technical matters affecting Engineering.
  • Interpret and ensure compliance with all city, state and federal regulations concerning environmental protection, fire and electrical underwriter codes, safety, boiler and pressure vessel codes and other codes and regulations which may apply; responsible for a program of regular inspection of facilities, equipment and systems.
  • Develop and implement an effective energy conservation program to meet consumption reduction goals established by federal, state, and local agencies. Work closely with Directors and management staff to minimize impact of conservation measures on members and guest activities.
  • Responsible for collection of necessary technical data and preparation of justifications to support budget approval for energy conservation measures, deferred maintenance items, special improvements and complete facility renovation or upgrading. Responsible for budgetary planning and control of expenditures.

Controller

Position: Controller
Department: Accounting
Status: Full Time
Career Level: Experienced
Education Required: Bachelors Degree in Finance or Accounting.
Relevant Work Experience: Must have 5-8 years experience in a resort, to include a full-service hotel, food and beverage, rooms and amenities.

Job Description:

Provide leadership and coordination of company financial planning, debt financing, and budget management functions. Ensure company accounting procedures conform to generally accepted accounting principles.Bachelors Degree in Finance or Accounting. Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles.   Must have 5-8 years experience in a resort, to include a full-service hotel, food and beverage, rooms and amenities.

Key Responsibilities:

  • Responsible for the accounting functions and financial reporting of the Resort ensuring accuracy, professionalism and timeliness of output.
  • Work with President, directors and department heads to control and coordinate accounting functions, audits, budgets, forecasts, strategic plans and related activities and records.
  • Develop, establish, and administer policies, procedures and systems pertaining to financial matters, internal controls, safeguarding of assets and business continuation with particular focus on governmental compliance and ethics.
  • Prepare financial statements, forecasts and analysis for administrative and managerial functions.
  • Maintain company records, licenses, permits, contracts, leases and ensure timeliness of governmental tax filings and payments.
  • Review business operations and advise on efficiencies, profitability and compliance.
  • Manage staff complying with Resort policies & procedures and governmental rules & regulations; provide training, communication and feedback with regard to accounting and business operations.

 

Prep Cook

Position: Prep Cook
Department: Lantana
Status: Full Time
Career Level:
Education Required: High School Diploma or GED
Relevant Work Experience:

Job Description:

Responsible for the safe handling and prepping of basic food components each day.  Ensures that all new product is stored and organized correctly following FIFO.  Assist cooks 1,2, and 3 in any prep and report to them where prepped items are stored.

Key Responsibilities:

  • Places sanitizer solution at each station
  • Completes A.M. checklist
  • Organizes and stores all new product correctly
  • Completes daily prep list
  • Ensure everything is properly wrapped, labeled, dated, stored and cleaned.
  • Complete safety training and certifications
  • Basic oral and written communication skills and able to follow instructions
  • Must have the physical strength, stamina and agility to perform the assigned duties to include lift and or move objects up to 50 pounds
  • Maintain a clean, safe and environmentally responsible work environment

Yacht Club Hostess

Position: Yacht Club Hostess
Department: Yacht Club
Status: Full time
Career Level: Entry
Education Required:
Relevant Work Experience: TABC & Serv Safe certifications are preferred, but not required.

Job Description:

As YC Host/Hostess it is your primary responsibility to take reservations and conduct confirmation calls; as well as, greet, escort and seat guests as necessary.

Key Responsibilities:

Take reservations and conduct confirmation calls

Greet, escort and seat guests as necessary

Communication/hospitality procedures with all guests daily.  Your interactions are very important and communication is vital.

Pre-shifts with fellow staff and management for all restaurant operations

Follow labor schedule and work assignments

Demonstrate knowledge of all daily events, times and locations

Participate in daily line up/staff meetings

Must have understanding on how to read and execute a BEO form

Possess thorough food, wine/cocktail menu

Exercise a positive attitude and warm hospitality image

Yacht Club Pool/Lakeside Grill Hostess

Position: Yacht Club Pool/Lakeside Grill Hostess
Department: Food & Beverage
Status: Part-time
Career Level: Entry level
Education Required: High School Diploma or G.E.D equivalent preferred, but not required. TABC and Safe-serve certified preferred
Relevant Work Experience: None required, but experience is preferred.

Job Description:

As a Pool/Lakeside Restaurant Host/Hostess it is your primary responsibility to take reservations and conduct confirmation calls; as well as, greet, escort and seat guests as necessary.

Key Responsibilities:

  • Take reservations and conduct confirmation calls
  • Greet, escort and seat guests as necessary
  • Communication/hospitality procedures with all guests daily.  Your interactions are very important and communication is vital.
  • Pre-shifts with fellow staff and management for all restaurant operations
  • Follow labor schedule and work assignments
  • Demonstrate knowledge of all daily events, times and locations
  • Participate in daily line up/staff meetings
  • Must have understanding on how to read and execute a BEO form
  • Possess thorough food, wine/cocktail menu knowledge
  • Exercise a positive attitude and warm hospitality image

Yacht Club Pool/Lakeside Grill Dining Room Assistant

Position: Yacht Club Pool/Lakeside Grill Dining Room Assistant
Department: Food & Beverage
Status: Full Time
Career Level: Entry level
Education Required: High School Diploma or G.E.D equivalent
Relevant Work Experience: None required, but experience is preferred.

Job Description:

Maintains sanitation and cleanliness of the restaurant/bar and counter areas.  Also maintains adequate food items and service supplies and resets table in dining room.

Key Responsibilities:

  • Neat appearance with proper clean uniform.
  • Replenish and maintain adequate service supplies and utensils to include, but not limited
  • to:
    • China - proper plates in proper area
    • Glasses - water, ice tea, juice, sodas
    • Coffee mugs or cup and saucers
    • Silverware (cutlery)
  • Replenish and maintain adequate food items and beverages, to include, but not limited to:
    • Coffee
    • Juices
    • Maple syrup in warmer (breakfast)
    • Ice tea machine filled
    • Milk
    • Oatmeal and Cream of Wheat (breakfast)
    • Garnishes
    • Butter balls
    • Cereal boxes
    • Ice
    • Danish, muffins, biscuits and other breads (breakfast shift only)
    • Maintain all dressings and soups
  • M. Keep roll drawer filled, according to business
  • M. Lemon wedges and halves, according to business
  • Actively promote accident prevention by keeping all areas swept and clean, at all times.
  • Use wet floor signs.
  • All counters and shelves cleaned and polished daily.
  • All machines cleaned and sanitized to include, but not to be limited to:
    • Coffee machine
    • Orange juicer machine
    • Ice tea machine
    • Milk machine
  • All refrigerators and reach-ins cleaned.
  • All drains cleaned.
  • Heat strips and service window cleaned.
  • Floor swept and mopped on aisle, hot side and cold side.
  • Complete food store room requisition and store all items in their proper place.
  • Empty all trash cans.
  • Perform extra cleaning, as necessary, and as delegated by the lead utility person.
  • Perform all other duties, as directed by management.
  • Clean up all spills at once, being sure always to use wet floor sign when mopping.
  • Insure floors are mopped one half at a time, leaving a dry walking floor for associates to use.
  • Be certain to mix cleaning chemicals properly, always using the proper chemical for the proper job.
  • Be sure to practice proper lifting techniques in removing trash cans and other heavy objects. Seek help, if necessary. Learn to use equipment properly.
  • Be aware of heat and steam in dish machine area so as to avoid possible burns.

Marina Boat Driver

Position: Marina Boat Driver
Department: Marina
Status: Seasonal
Career Level: Entry
Education Required: High School Diploma or G.E.D equivalent. Must hold a current Boaters Safety Certification. Must be CPR certified and first responder certified
Relevant Work Experience: Many years boat driving experience

Job Description:

Marina Boat Driver is responsible for the marina ship store water craft rentals, valet service, safely driving all water craft, assisting hut personnel and cleaning and maintaining water sport equipment; plus any other duties assigned by the Marina Fleet Manager.  Boat Drivers greet and assist members/guests while maintaining a friendly disposition and facilitating a high Horseshoe Bay Resort standard to maximize water craft rentals and retail sales while creating and enhancing the guests’ lake experience.

Key Responsibilities:

  • Greet/assist members and guests
  • Manage open/close procedures on a daily basis
  • Maintain cleanliness and organization of all rental fleet
  • Assist members with gas, valet service and any special requests
  • Maintain professional composure in high stress environment
  • Assist hut personnel with wave runner duties including but not limited to wave runner launch and return and gas & oil checks
  • Demonstrate boat and wave runner driving capabilities

Marina Concierge

Position: Marina Concierge
Department: Marina
Status: Part-time
Career Level: Entry
Education Required: High School Diploma or G.E.D equivalent preferred, but not required
Relevant Work Experience: Entry level position.

Job Description:

Marina Hut Hostess mainly works outdoors and is responsible for greeting and assisting members while maintaining a friendly disposition.  Other responsibilities are to include scheduling rentals, detailing wave runners and phone skills; plus any other duties assigned by the Concierge Supervisor.

Key Responsibilities:

  • Answer phones
  • Greet/assist members and guests
  • Enter reservations in Springer Miller system
  • Organization of rental hut area
  • Manage open/close procedures on a daily basis
  • Detail wave runners
  • Manage maintenance log for wave runners
  • Assist dock hands with gas dock/valet service/member special requests
  • Must be able to lift 45 pounds

Spa Concierge

Position: Spa Concierge
Department: Spa
Status: Full Time/ Part-Time
Career Level: Experienced
Education Required: • High School Diploma or equivalent
Relevant Work Experience:

Job Description:

The Spa Concierge is mainly responsible for the reception area at Bayside Spa & Fitness as well as all spa & fitness areas.  To greet, accommodate and facilitate a high Horseshoe Bay Resort standard guest check-in and check-out of spa & fitness by providing friendly, efficient and accurate service. To maximize spa & fitness bookings and retail sales while creating and accommodating the guests’ spa & fitness experience.

Key Responsibilities:

  • Acknowledge and greet everyone who enters and leaves spa and fitness facilities by using the 10/5 foot rule
  • Use the guests’ name at least 3 times during interaction
  • Maintain eye contact when addressing external and internal guests.
  • Answer the phone within three rings with a smile in your voice.
  • Handle guests’ questions and concerns professionally and courteously.
  • Properly open and close spa & fitness areas each day with consistency and proficiency according to Standard Operating Procedures.
  • Accommodate guest’s needs by accurately booking, changing and canceling spa & fitness appointments.
  • Accommodate guest reservation requests, offering many options and providing up-selling and cross- selling options to guests.
  • Provide current and detailed descriptions of spa & fitness services; know current fitness class schedule, current packages, facility features and hours of operation.
  • Know each service contraindications and keep up on product knowledge for spa & fitness services and retail items.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Provide facility tours as needed.
  • Refrain from discussing company or personal business with guests
  • Asses and resolve and scheduling conflicts and guest challenges
  • Accurately handle sales transactions
  • Properly distribute cash gratuities
  • Prepare daily reports accurately and efficiently
  • Check out guest in a timely and accurate manner
  • Promote, sell and properly handle all gift card transactions and follow proper Gift Card procedures
  • Maximize retail sales
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Create a Bayside Spa & Fitness experience with the first phone call
  • Book and schedule treatments for the staff efficiently and fairly
  • Develop ability to follow SOP, check list, procedures (to know what has to be done) and work without constant direct supervision and remain at assigned post for extended periods of time while standing
  • Regularly attend, participate in and support staff meetings and trainings
  • Follow established lost and found procedure
  • Maintain organization and cleanliness of the lobby, retail area and all other spa & fitness areas
  • Maintain locker rooms and relaxation areas
  • Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets
  • Arrange for transportation for hotel guests.
  • Maintain towels, robes and sandals by maintaining laundry through out the day
  • Communicate to management in a timely manner when resources are running low.
  • Perform all requested duties or tasks assigned by Spa Operations Supervisor, Spa Lead, Fitness Lead & Spa Operations Manager
  • Exercise proper communication with others, commitment to your team and the overall guest experience while utilizing consideration and compromise for and given situation
  • Perform in a manner that demonstrates the philosophies of Horseshoe Bay Resort mission statement
  • Because of the fluctuating demands of the Resort’s operation, it may be necessary that each employee perform a multitude of different function: therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you.

Director of Catering and Conference Services

Position: Director of Catering and Conference Services
Department: Event Services
Status: Full Time
Career Level: Experienced
Education Required: Bachelors Degree with emphasis in Hospitality preferred
Relevant Work Experience: 10+ years of Hotel/Resort Management experience highly recommended

Job Description:

Lead department of Event Managers to perform at highest possible level. Facilitate planning with corporate, social, HSB member, and internal clients to ensure customer satisfaction and optimized revenue for the Resort. Responsibilities include coordinating, planning, and communicating all details for group functions to appropriate resort departments, on-site management of events, and billing and follow-up post-event.

Key Responsibilities:

  • Coordinate all group activities between Event Management, Department Heads and Managers of Horseshoe Bay Resort.
  • To perform pre-function activities such as on-site tours, menu tasting/planning session, Banquet Event Orders, estimates, diagrams and activity coordination between all departments.
  • Coordinate function activities with management personnel, service personnel, recreational professionals, accounting personnel and outside vendors.
  • Provide support and leadership for Event Management Department to include: staffing, training, ensuring office coverage/scheduling, following all HR requirements, hiring, conducting annual performance reviews, and any other required disciplinary actions.
  • Facilitate required EM meetings (BEO, WEPM, EM Dept) to include arranging for guest speakers, coordinating training opportunities, and reporting on weekly events.
  • Provide weekly Banquet forecast, calculate quarterly commissions in accordance with commission structure, maintain department payroll and budget.

Golf Tournament Coordinator

Position: Golf Tournament Coordinator
Department: Golf Operations
Status: Full-Time
Career Level: Experience; Must be over 18 years of age
Education Required: Must be a member of the PGA
Relevant Work Experience: 4 years work experience

Job Description:

Coordinate all golf tournament operations for Horseshoe Bay Resort.  Review all group contracts and BEO’s. Insure that all group golf is booked on tee sheet when it is sent to contract.  Maintain constant communication with the Director of Golf.

Key Responsibilities:

  1. Oversee all aspects of the tournament operations, to include management of electronic tee sheet., sending confirmation email to group coordinator, asking for event gift business and additional group golf and Food and Beverage service.
  2. Direct the “traffic” that group golf brings and always maintain one course open for member play.
  3. Responsible for helping the Director of Golf with coordinating the Annual Calendar: play-days with the WGA, Lady 9-holers, and the HSBR MGA
  4. Participate in weekly hotel staff / event meeting.
  5. Responsible for setting the club’s tournament event schedule
  6. Stay in constant communication with the Director of Golf Course Agronomy, ensuring that communication of all course maintenance goes to golf ops, sales team, and event coordinators.
  7. Set up group golf budgets and adherence to driving revenue goals.
  8. Coordinate and up-sale group plans with the F&B manager for all food and beverage needs, course food and beverage needs, banquets, outside events, and catering for all golf functions.
  9. Enforce all rules and regulations governing golf course usage.
  10. Oversee the golf instruction, clinics, and programs for all group golf.
  11. Oversee group golf marketing initiatives including promotional materials, the promotion of new golf membership Player recruitment, yield management, golf packages, and outside events.
  12. Oversee all fiscal responsibilities and performance for the golf tournament operations including planning, budgeting, forecasting, monitoring, and corrective management.
  13. Oversee all operational policies, procedures, controls, and fee structures to ensure the success of the tournament outing business.
  14. Maintain and promote a superlative professional image with the community.

Yacht Club Cocktail Server

Position: Yacht Club Cocktail Server
Department:
Status: Full Time Seasonal
Career Level: some experience required
Education Required: High school diploma or equivalent, required. Must be TABC certified.
Relevant Work Experience:

Job Description:

This position will require someone with a positive upbeat attitude, friendly smile and outgoing.  You will need to have a TABC certification and some knowledge of F & B is required.  The position will be serving our members and guests cocktails and bar menu items.  You will need to be properly dressed in uniform and meeting all dress code standards.

Key Responsibilities:

  • Follow all Horseshoe Bay Resort policies and procedures.
  • Comply with the "clean as you go" policy.
  • Report to work on time and in proper uniform.
  • Report to work complying with all appearance standards.
  • Be aware of work schedule.
  • Follow associate meal schedule.
  • Work as a TEAM.
  • Follow safety procedures and policies to ensure a safe working environment.
  • Honor all work-related requests made by a manager or supervisor, which may or may not be outside normal duties, to ensure guest satisfaction.
  • Be able to handle station assigned to you. Remain on your station, unless serving a guest.
  • Be able to operate the point of sale equipment. No voids without supervisor's written approval.

Assistant Golf Professional

Position: Assistant Golf Professional
Department: Golf Operations
Status: Full Time
Career Level: Experience; Must be over 18 years of age; Must have a valid driver's license
Education Required: Must be pursuing membership in the PGA; Must read, speak and write English.
Relevant Work Experience: 2 -3 years experience

Job Description:

Duties of the assistant golf professional include: assisting in operations pertaining to the golf shop & outside service activities, teaching golf clinics and jr. camps, involvement with supervising the member service staff, assisting with physical inventory, ensuring accurate tracking of golf rounds, customer preferences & usage patterns, scheduling tee times and handling customer inquiries. The assistant golf pro will also help with implementing tournaments, working and running events at the Whitewater putting course, running group outings and special events, assist with organizing and maintaining ancillary services such as GHIN, assure timely submission of all reports and other additional duties as required. May be required to run golf events at Whitewater putting course and occasionally work a shift if required.   Is responsible for creating 5 star golf experience.

Key Responsibilities:

Golf Operations:

  • Daily shifts at the golf operations check in desk.
  • Assure all scorecards are input in the GHIN handicap system at the end of each shift.
  • Accurately complete the daily close-out procedure and make daily deposit immediately following the end of shift.
  • Directing the “traffic” that group golf brings and always maintaining one course open for member play
  • Responsible for helping the Director of Golf and Head Professionals with coordinating the play-day’s with the WGA, Lady 9-holer’s, and the HSBR MGA
  • Do monthly golf events calendar to assist golf course maintenance, F&B department and member service staff.
  • Be aware of pace of play on the course throughout the day.  ANY TIME THE PACE OF PLAY GOES BEYOND 4 HOURS AND 45 MINUTES THE DIRECTOR OF GOLF MUST BE INFORMED IMMEDIATELY!
  • It is his job to always stay in constant communication with the agronomy department for course updates and conditions.
  • Read all Event BEO’s to assist, not only golf but the other departments to insure a 5 star experience for our members and guests.
  • Enforce all rules and regulations governing golf course usage
  • Provide golf instruction, clinics, golf schools, and golfer development programs for all customer segments
  • Operate POS system, Tournament software, and handicap software (GHIN) and continue to be aware of updates in these systems.
  • Help build the member services weekly schedule with the member service supervisor.

Retail Sales:

  • Manage daily inventories, stock, up sell provide product knowledge.
  • Be responsible and accountable for period end physical inventories that are done at the direction of the Retail Merchandise Manager.

PM Public Area Attendant

Position: PM Public Area Attendant
Department: Housekeeping
Status: Full Time
Career Level: Entry Level
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

The PM Public Area Attendant is responsible for maintaining the overall cleanliness of the hotel, during the evening hours.  This person is to be hands on with the day to day operations of the Housekeeping Department.  This is a vital Support Position to the overall daily operations of the Housekeeping Department.

Key Responsibilities:

  • Work unsupervised and independently
  • Follow written directions
  • Communicate well with PM Supervisor, Asst. Exec. Housekeeper and Executive Housekeeper
  • Cleaning of facilities following standard operating procedures
  • Maintaining equipment
  • Position requires decision making ability, initiative and sense of urgency.  These skills are required in order to address the daily items/issues which occur on a daily basis within the resort.
  • Previous resort cleaning experience preferred
  • Organizational and multi-tasking skills, helpful
  • High school diploma or equivalent, desired
  • High degree of problem solving abilities desired
  • Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team.
  • Maintain a clean, safe and environmentally responsible work environment.
  • Professional demeanor in both mannerism and appearance
  • Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
  • Speak, read and write English, preferred
  • If required to drive; must have good driving record, valid Texas drivers license and pass the pre-employment drug screening

Waters Attendant

Position: Waters Attendant
Department: Waters
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

This position is responsible for maintaining the cleanliness of all homes and sleeping areas in the condominiums; entry doors, interior and exterior balcony windows and outdoor furniture. Storage and maintenance of housekeeping carts and secure the equipment at the end of the day. Any additional responsibility of cleaning when necessary.

Key Responsibilities:

  • Cleaning the interior of condos in their entirety starting at the front door to the balcony
  • Sweeping patio/balconies of condos, cleaning balconies and balcony furniture, glass doors and door frames
  • Maintaining carts, inventory and equipment
  • Securing all property of Horseshoe Bay Resort and maintaining store rooms
  • Reporting damage from guests, missing inventory or damaged inventory/equipment

Server

Position: Server
Department: Yacht Club and Lantana
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 2 to 3 years experience

Job Description:

To greet and serve the guest in accordance with Horseshoe Bay Resort standards of beverage quality, presentation and sanitation, and in a gracious and professional manner. Display aggressive hospitality through positive personality with both guest and co-workers. Take pride in all facets of service, to include quality, appearance, cleanliness, for self and the dining room.

Key Responsibilities:

  • Perform direct communication/hospitality procedures with all guests daily.  Your interactions are very important and communication is vital.
  • Pre-shifts with fellow staff and management for all restaurant operations
  • Follow labor schedule and work assignments
  • Properly set all tables and stations; follow appropriate set-up checklist; take guest orders
  • Serve all food and beverage items in a timely manner
  • Complete daily shift operation report
  • Communicate all special guest requests to kitchen
  • Detail every table and menu before each meal period
  • Assist with bussing tables
  • Must have understanding on how to read and execute a BEO form
  • Possess thorough food, wine/cocktail menu
  • Exercise a positive attitude and warm hospitality image
  • Must be TABC and Safe-Server certified

Lantana Server

Position: Lantana Server
Department: Lantana
Status: Part-time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

To greet and serve the guest in accordance with Horseshoe Bay Resort standards of beverage quality, presentation and sanitation, and in a gracious and professional manner. Display aggressive hospitality through positive personality with both guest and co-workers. Take pride in all facets of service, to include quality, appearance, cleanliness, for self and the dining room.

Key Responsibilities:

  • Follow all Horseshoe Bay Resort policies and procedures.
  • Comply with the "clean as you go" policy.
  • Report to work on time and in proper uniform.
  • Report to work complying with all appearance standards.
  • Be aware of work schedule.
  • Follow associate meal schedule.
  • Work as a TEAM.
  • Follow safety procedures and policies to ensure a safe working environment.
  • Honor all work-related requests made by a manager or supervisor, which may or may not be outside normal duties, to ensure guest satisfaction.
  • Check out with immediate supervisor before leaving the work area.
  • Check station assigned, prior to opening, for cleanliness of tables and chairs, proper setup of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware.
  • Have necessary equipment to work with: tray, pen, bus towel, corkscrew, etc.
  • Do all necessary opening and closing side work, as per side work schedule.
  • Be aware of daily specials, soups, drinks and "86" items.
  • Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way. Know the use records.
  • Be able to handle station assigned to you. Remain on your station, unless serving a guest.
  • Be able to operate the point of sale equipment. No voids without supervisor's written approval.
  • Follow procedures and policies for self-cashiering, to include responsibility for explaining over/short discrepancies, where applicable.
  • Follow procedures to take guest's order; write legibly on check, order and pick up food as applicable.

Know proper beverage, liquor and wine service.

Lantana Host/Hostess

Position: Lantana Host/Hostess
Department: Lantana
Status: Part-time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

To greet and seat guests in the restaurant using all the techniques and steps outlined in the service standards of Marriott hotels. To ensure that each guest is greeted with warm, friendly enthusiasm and seated at his/her table in the fastest possible time. To set the tone of aggressive hospitality that will continue all through the restaurant, during the entire meal period. To supervise and control seating in the restaurant and ensure that guests are seated in stations so that no server is overloaded with guests at any given time, and in a manner that is fair to all servers. To seat guest in a manner that every guest will receive the fastest and the most courteous service at all times.

Key Responsibilities:

  • Report to work in proper uniform and in accordance with the grooming standards required of all Marriott associates.
  • Follow all departmental rules and regulations, such as calls for coming in, red sticker policy, requesting time off, etc.
  • Comply with Marriott's "clean as you go" policy.
  • Before leaving your work area, always check with your supervisor.
  • Follow host/ess opening and closing checklist thoroughly.
  • Maintain guest flow charts to track number of guests to each station and to track volume per hour.
  • Ensure that the entrance to the restaurant has someone there to greet guests at all times.
  • Ensure that the front of the restaurant is spotless at all times.
  • Check on every table to ensure that it is clean, spotless and fully set up, and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless.
  • Check on guests to get feedback on the quality of their meals, service, etc., and share any problems that arise, immediately. Inform supervisor and manager, immediately, but try to take care of the problem at once.
  • Schedule servers for breaks, etc. in conjunction with the supervisor and depending on the business volumes.
  • Pitch in and help in service, whenever the need arises.
  • Have an excellent knowledge about the city and methods of transportation, etc., in order to converse with customers, give helpful suggestions, etc.
  • Have an excellent knowledge about the wines and different items on the menu in order to be able to help guests, answer questions and offer suggestions.
  • Be thorough about the knowledge about the hotel, services offered, operating hours of all food and beverage outlets, etc.
  • Effectively check out all servers as they finish their shifts to make sure that all of the following are completed:
  • All tables completely set-up, check salt and pepper, sugar, etc.
  • All side work assigned is completed.
  • All carpeted areas in the station are clean and neatly swept.
  • All check issues are recounted and closed at the register or returned.
  • Check all associates for proper name tags, shoes, clean and proper uniforms, appearance.
  • Communicate all necessary information to incoming host/ess and supervisor and write down all messages in the host/ess communication log.
  • Conduct menu class and taste panels in conjunction with the supervisor/manager and the kitchen.
  • Relieve cashiers for their breaks.
  • Supervise service in the lounge as assigned by management.

Yacht Club Bartender

Position: Yacht Club Bartender
Department: Yacht Club
Status: Full-Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 2 to 3 years experience

Job Description:

The Yacht Club Bartender is to mix and serve alcoholic beverages using proper service execution, in accordance to the law.

Key Responsibilities:

  • Possess specific knowledge of house wines, beer and liquor selections, up selling where applicable; possess thorough menu knowledge
  • Taking a guest order you are required to perform direct communication with the client; along with proper service execution
  • Adhere to strict drink recipe portion, in regards to law, sanitation, and service excellence represent these standards
  • Requisition liquor and supplies needed; par list must be kept
  • Daily exchange of information is imperative between the Restaurant Manager and Assistant Restaurant Manager, as well as line level associates.
  • Pre-shifts with fellow staff and management
  • Complete daily shift operation report
  • Arrange bar with supplies and condiments to specifications
  • Arrange bottles and glasses to specification
  • Execution of steps of service and company standards
  • Follow labor schedule and work assignments

Member Services

Position: Member Services
Department: Golf Operations
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

As a member of the member services team you will be responsible for tending to the members and their guests on a daily basis.  This will take place during their entire time on the property for that day.  

Key Responsibilities:

  • The opening staff is responsible for bringing carts from the barn to the parking lot in a sufficient number to provide for member and guest play until early afternoon. Carts must be clean and fully stocked before presenting to a member or resort guest.
  • Load golf clubs from vehicle to the golf cart. Be careful not to damage the vehicle or the golf clubs when loading the cart. Before leaving the member or guest, double check the cart to make sure all items are stocked as they should be: scorecard, pencil, towels, full sand bottles, ice, and water.
  • Anticipate the needs of the member or guest. Help them with directions, special needs, etc.
  • Take the used cart back to the cart barn. Remove all trash and dirty towels from the cart. Empty the cooler.
  • Thoroughly wash the cart with the power washer. Pay close attention to the wheel wells, floor mat and ‘glove’ compartments. Wipe down the cart.
  • Stock the cart with a scorecard, pencil, 2 towels and 2 full sand bottles. All carts should be stocked before plugging into the charger.
  • Make sure the cart is parked in its proper row and the charger plugged in.

Beverage Cart Attendant

Position: Beverage Cart Attendant
Department: Golf Operations
Status: Full Time
Career Level: Entry Level
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

Beverage Cart Attendant is responsible for driving beverage cart on golf courses selling snacks, soft drinks, beer, liquor and tobacco in a friendly and energetic manner.

Key Responsibilities:

  • Serve all guests in prompt and friendly manner.
  • Arrive on time, in uniform, prepared to work.
  • Handle all sales on course, including delivery of grill items ordered.
  • Stock and prepare cart each day - beer, wine, mixers, paper goods, fruit, premade sandwiches, tobacco, etc.
  • Count all alcohol taken out and all alcohol sold.
  • Collect payment information for each item sold.
  • Clean cart each evening. Empty trash. Wash and Shine.
  • Turn in balanced paperwork every evening.
  • Remove all trash from storage areas.
  • The employee must be TABC certified and knowledgeable about Texas laws regarding safe serving.
  • The employee must have valid Texas Driver’s License.
  • The employee must regularly lift and/or move up to 10 pounds.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Must have neat and clean overall appearance.
  • Must be able to walk as a daily routine.
  • Must be able to ascend/descend stairs as a daily routine.
  • Must be able to communicate and disseminate information accurately, either written or verbally, with the general public or associates.
  • Must be able to comprehend reading materials.
  • Ability to work flexible hours.

Dockhand

Position: Dockhand
Department: Marina
Status: Part-time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

Marina Dock Hand is mainly responsible for the marina ship store rentals, day/gas dock and slips, jet dock, yacht club dock, valet service, safely driving all water craft, and assisting hut personnel and cleaning and maintaining water sport equipment, docks and slips; plus any other duties assigned by the Lead Dock Hand or Marina Manager.  Dock Hands are to greet, assist members/guests while maintaining a friendly disposition and accommodate and facilitate a high Horseshoe Bay Resort standard to maximize water craft rentals and retail sales while creating and accommodating the guests’ lake experience.

Key Responsibilities:

  • Greet/assist members and guests
  • Manage open/close procedures on a daily basis
  • Maintain cleanliness and organization of all rental fleet, docks and slips
  • Assist members with gas, valet service and any special requests
  • Maintain professional composure in high stress environment
  • Assist hut personnel with wave runner duties including but not limited to wave runner launch and return and gas and oil checks
  • Demonstrate boat and wave runner driving capabilities

Shipping and Receiving Clerk

Position: Shipping and Receiving Clerk
Department: Food and Beverage
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years experience in hotel/resort shipping and receiving.

Job Description:

Shipping and receiving, storing product, cleaning storage areas, maintaining product quality, reporting to Executive Chef and Food & Beverage Purchasing Manager.

Key Responsibilities:

  • Verifies and keeps records on all incoming and outgoing packages.
  • Prepares items for shipment
  • Records and identifies information and counts of incoming and outgoing packages.
  • Verify information on all outgoing packages for shipment.
  • Prepares all packages for shipment.
  • Prepares shipping labels and affix to packages for outgoing shipping of packages.
  • Assemble containers as needed.
  • Notifies Departments when packages are received.
  • Maintaining an inventory of needed shipping supplies.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Cook

Position: Cook
Department: Food and Beverage
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: Prefer experience with culinary background; minimum of 2 years as well as in a Country club setting.

Job Description:

Responsible for safe, exceptionable food. Must have Serv Safe Certification, ability to read and follow recipe to perform functions per resort Executive Chef and Manager of Grill.   Represent the food production on a daily basis.  Effectively operates the cook’s station.  Ensure that all food is ready on time.  Maintain food quality and service in accordance with standardized company recipes and procedures.

Key Responsibilities:

  • Pulls all food needed for daily production from walk-in cooler and utilizes all leftovers as per standard operating procedures and with direction from supervisor.
  • Checks the daily use records with supervisor to makes sure that estimates are filled in correctly and production is following these estimates as closely as possible.
  • “Bring up” complete restaurant menu
  • Remain in kitchen area at all times and in the event of the completion of the work for the day, plan for the next day.
  • Maintains good housekeeping in the entire prep area, kitchen, walk-in freezers/coolers.
  • All foods under refrigeration must be properly identified, covered and dated.
  • Adheres to all company policies and departmental standard operating procedures.

Steward

Position: Steward
Department: Stewarding
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

To clean, transport and store all china, glassware and silverware.  Maintain cleanliness in all kitchen areas and back dock.

Key Responsibilities:

  • Maintain sanitation and cleanliness of all areas of the dish room, kitchen aisle, and dock area.
  • Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures.
  • Empty trashcans and wash inside and outside.
  • Thoroughly clean dock area and dumpster.
  • Break down dish machine and clean inside and outside.
  • Clean all breakdown tables.
  • Clean tile walls and baseboards.
  • Clean freight /service elevator.
  • Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Public Area Attendant

Position: Public Area Attendant
Department: Housekeeping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

This position is responsible for maintaining the cleanliness of all public areas in the Hotel and reporting any Engineering problems to their supervisor or Manager. When there is no Pool Attendant on the Schedule take care of stocking pool towels and keeping pool area & restrooms clean. During times of high occupancy and heavy traffic this associate must be able to keep up with all areas as quietly and discretely as possible so as not to disturb any guest or members.

Key Responsibilities:

  • Maintain cleanliness of all restrooms, lobbies, public hallways
  • Maintain cleanliness of designated office areas.
  • Keep all restroom facilities well stocked with needed supplies.
  • Keep pool towels stocked and pool restrooms clean
  • Keep all entry ways clean, inside and outside.
  • KeepBusinessCenter clean
  • Assist with guest rooms as needed.
  • Ensure safety practices and procedures are followed.  Be continually alert for the safety of associates, Members and guests.
  • Work cooperatively with other departments.
  • Help with supply/inventory control.
  • High school diploma or equivalent.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Room Attendant

Position: Room Attendant
Department: Housekeeping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

The Room Attendant is responsible for maintaining the overall cleanliness of the Resort/Hotel.  This person is to be hands on with the day to day operations of the Housekeeping Department.

Key Responsibilities:

  • Follow directions of Housekeeping Supervisor/Crew Leader/QA.
  • Maintain confidentiality.
  • Cleaning of facilities following standard operating procedures.
  • Communicating problems and needs to Housekeeping Supervisor.
  • Maintaining equipment.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Groundskeeper

Position: Groundskeeper
Department: Landscaping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

A Groundskeeper is the introductory level Grounds position and performs routine manual labor involved with grounds and landscape maintenance; semi-skilled grounds construction and maintenance work; operate small power equipment like blowers, edgers, string trimmers and rotary walk mowers; and occasionally work in an environment involving larger equipment like tractors, loaders and deck mowers.  A Groundskeeper will continually undergo and be exposed to training and development.

Key Responsibilities:

  • Because of the fluctuating demands of the resort’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you.  Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Must posses a keen eye for detail and an ability to work with the supervisory staff.
  • Safely operate mowers, hedge trimmers, string trimmers, edgers, chain saws and small hand tools in performing job assignments.
  • Edge along all curbs, sidewalks and hardscapes as directed by supervisory staff.
  • Walk-mow lawn areas and all areas as identified by supervisory staff.
  • Shovel sand, gravel and/or mulch as directed.
  • Hand remove weeds as directed by supervisor.
  • Operate a backpack or hand held blower for debris clean-up as prescribed by supervisor.
  • Pick-up, empty and remove debris and trash.
  • Participate in landscape projects such as trimming shrubs, plants, and trees; installing plant materials; mulching; overseeding; greenhouse maintenance and seasonal activities, and any miscellaneous landscape related tasks identified by supervisory staff.
  • Maintain fuel and fluid levels for all types of equipment used on a daily basis.
  • Report all equipment problems or failures to his/her supervisor or a mechanic immediately.
  • Refuel and clean all equipment upon completion of assignment on a daily basis.
  • Return all equipment to the designated area upon completion of the task.
  • Keep the equipment storage areas clean and orderly.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Dining Room Attendant

Position: Dining Room Attendant
Department: Lantana
Status: Part-time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

Maintains sanitation and cleanliness of the restaurant/bar and counter areas.  Also maintains adequate food items and service supplies and resets table in dining room.

Key Responsibilities:

  • Neat appearance with proper clean uniform.
  • Replenish and maintain adequate service supplies and utensils to include, but not limited
  • to:
    • China - proper plates in proper area
    • Glasses - water, ice tea, juice, sodas
    • Coffee mugs or cup and saucers
    • Silverware (cutlery)
  • Replenish and maintain adequate food items and beverages, to include, but not limited to:
    • Coffee
    • Juices
    • Maple syrup in warmer (breakfast)
    • Ice tea machine filled
    • Milk
    • Oatmeal and Cream of Wheat (breakfast)
    • Garnishes
    • Butter balls
    • Cereal boxes
    • Ice
    • Danish, muffins, biscuits and other breads (breakfast shift only)
    • Maintain all dressings and soups
  • M. Keep roll drawer filled, according to business
  • M. Lemon wedges and halves, according to business
  • Actively promote accident prevention by keeping all areas swept and clean, at all times.
  • Use wet floor signs.
  • All counters and shelves cleaned and polished daily.
  • All machines cleaned and sanitized to include, but not to be limited to:
    • Coffee machine
    • Orange juicer machine
    • Ice tea machine
    • Milk machine
  • All refrigerators and reach-ins cleaned.
  • All drains cleaned.
  • Heat strips and service window cleaned.
  • Floor swept and mopped on aisle, hot side and cold side.
  • Complete food store room requisition and store all items in their proper place.
  • Empty all trash cans.
  • Perform extra cleaning, as necessary, and as delegated by the lead utility person.
  • Perform all other duties, as directed by management.
  • Clean up all spills at once, being sure always to use wet floor sign when mopping.
  • Insure floors are mopped one half at a time, leaving a dry walking floor for associates to use.
  • Be certain to mix cleaning chemicals properly, always using the proper chemical for the proper job.
  • Be sure to practice proper lifting techniques in removing trash cans and other heavy objects. Seek help, if necessary. Learn to use equipment properly.

Be aware of heat and steam in dish machine area so as to avoid possible burns.

Spa Attendant/Housekeeper

Position: Spa Attendant/Housekeeper
Department: Spa
Status: Full Time
Career Level: Entry Level
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

This position is responsible for maintaining the cleanliness of all public areas in the Spa and Fitness Center.  During times of high occupancy and heavy traffic this associate must be able to keep up with all areas and quietly and discretely as possible so as not to disturb any guests or members.

Key Responsibilities:

  • To  clean and maintain spa and fitness areas.
  • Provide friendly, efficient and accurate service.
  • Maintain a high Horseshoe Bay Resort standard guest experience in all spa and fitness areas.
  • Keep all restroom facilities well stocked with needed supplies.
  • Ensure safety practices and procedures are followed.  Be continually alert for the safety of associates, Members, and guests.
  • Work cooperatively with other departments.
  • Help with supply / inventory control.

Greenskeeper

Position: Greenskeeper
Department: ​Agronomy
Status: 5 days per week and weekend assignments as scheduled
Career Level: Entry Level
Education Required:
Relevant Work Experience:

Job Description:

The Greenskeeper position is the introductory level golf course position and performs routine manual labor involved in golf course maintenance, does semi-skilled grounds construction and maintenance, operates small hand-powered equipment, rakes and shovels sand bunkers, may be assigned responsibility for the care and maintenance of several designated holes on the golf course and does related work as assigned.

Key Responsibilities:

  • Operates mowers and string trimmers in mowing and trimming greens, aprons, tees, around trees, fence lines, banks and hillsides; edges cart paths; edges, rakes and maintains sand bunkers.
  • Maintains ball washers; replaces tee towels and flags when needed; removes debris; sands and seeds tee and drop area divots; and cleans flower beds.
  • Maintains fuel and fluid levels for all types of equipment on a daily basis; reports equipment problems or failure to the mechanic or supervisor immediately.
  • Returns all equipment used by them to the designated location at the maintenance facility and cleans the maintenance areas.
  • Helps in project work; assists in the construction of new greens, tees and fairways, grades and prepares soil base, lays sod and seeds tees, greens and fairways.
  • May be asked to operate mowers or other light equipment.
  • Performs other duties as directed by his/her supervisor.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months.